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Old Smokey's Fireplace & Chimney's Blog

What does NCSG mean and why does it matter?

When you hire a chimney sweep, you want somebody who is not only qualified to do the job correctly but also do their job with the safety of your household in mind. Furthermore, you want someone who conducts their business ethically and professionally. That’s why we here at Old Smokey’s are proud to be a member of the National Chimney Sweep Guild (NCSG).

What is the NCSG?

The National Chimney Sweep Guild (NCSG) is a nationally recognized, non-profit, trade organization that strives to promote the success of its members, who are associated with the chimney and venting industry. The NCSG does this by offering its members educational opportunities and technical support as well as opportunities to network and share ideas with fellow members. The NCSG also strives to promote innovation and professionalism throughout the chimney sweep and venting professional community through advocacy, journalism and professional conferences.

Why does the NCSG matter?

A primary principle of the NCSG is its code of ethics. This code carries certain obligations and responsibilities where its members pledge to:

  1. represent their company in a professional manner by providing services that are in compliance with all codes and regulations
  2. regularly update their technical knowledge of the chimney industry
  3. conduct their services in an honest and fair manner and to refrain from conducting in deceptive business practices
  4. conduct their business in a respectful and professional manner when servicing a customer’s chimney system
  5. comply with the proper usage of the NCSG trademark

If members do not follow the code of ethics, their membership will be revoked.

This commitment to professionalism is in line with our business goals at Old Smokey’s and that is why we are proud to be members of the NCSG. Our NCSG membership is an indication that a service call from Old Smokey’s will be conducted professionally and ethically. The priority of our customers comes first.

Other Benefits

Besides their code of ethics, the NCSG also offers other benefits to their members. These benefits include networking opportunities, access to its chimney research journal, and membership product discounts. These benefits also help create a better service experience for member customers.

If you are in need of chimney servicing, you want someone you know you can trust to act professionally. That is why you should always look for an NCSG membership when you are searching for a chimney service provider. If you need your chimney serviced or want to set up an appointment with an NCSG chimney sweep, contact Old Smokeys at 800-876-6539 or schedule an appointment online today.

Get Chimney Restorations Done Before the Snow Falls

Even a professional can benefit from optimum working conditions. What we mean is, have your chimney inspected, repaired, or refurbished before snow, ice, or cold make the work all the more challenging. No one likes the inconvenience or added hazards of slipperiness, numb fingers, or vision impaired by wind and sleet.

Get Chimney Restorations Done Before the Snow Falls - Fort Wayne IN - Old Smokey's First, about that chimney inspection. Have it done by a qualified professional. Real estate folks — who pay attention to things that keep your home’s value — readily advise hiring a professional.

Old Smokey’s Fireplace & Chimney fits the description of qualified professionals.

We know chimneys inside and out. We know about their proper design and installation, their care and maintenance, and their repair or restoration.

Since Old Smokey’s technicians are trained professionals, they can deliver a competent and accurate appraisal of your chimney. We look for masonry chimney damage — and how to fix it. If your chimney needs to be restored, we will take a systematic approach. Restoration implies longevity and legacy — and the idea of respecting the original design and character of the chimney. Thus, a 1790’s structure poses challenges unique to the era. Therefore, a good restoration must pay heed to mimicking the original materials and patterns.

Old Smokey’s recognizes a faithfully executed chimney restoration.

A professional restoration strengthens the structural integrity of your chimney. If we’ve done our job right, you would be hard-pressed to know that any chimney restoration was done. The chimney should look natural and authentic.

The need for restoration can come from a variety of causes. For example, your masonry chimney crown can crack after years of onslaught from weather and climate. Be sure to repair a damaged crown quickly to prevent leaks.

Restoration often includes repointing or tuckpointing. If your masonry has started spalling (flaking, chipping, and crumbling), Old Smokey’s can repair and restore your chimney by making those improvements in accord with any historical designs and features.

Finally, what about the bricks?

With proper care and maintenance, bricks can last a century or more. But water and weather, as well as the natural settling of a home, can take their toll on bricks and mortar joints. Our experienced professionals carefully consider the right choice of brickwork to respect the integrity of your original designers and builders.

Old Smokey’s Fireplace & Chimney technicians are CSIA-certified. Having gone through rigorous training, they know how to properly conduct a thorough and comprehensive inspection of your chimney system. We use plain English to inform you about the condition of your chimney, and whether a restoration is in order.

Old Smokey’s has been serving homeowners just like you for more than two decades in northern Indiana, northern Ohio and mid-Michigan. Call us at 260-424-0009 or 800-876-6539 or click here now to schedule an inspection of your chimney.

Do it now so we don’t have to compete with that guy in the sled pulled by reindeer. We hate when that happens.

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