“Sir, do you have a proper broom?”
“I do. Several, as a matter of fact.”
“Work gloves? Coveralls?”
The foregoing exchange might conceivably be the opening lines of an interview with a prospective chimney sweep. Add a Cockney accent and the word “supercalifragilisticexpialidocious” and we might be transported to the fantasy world of “Mary Poppins.”
But in the real world…
What factors should you focus on as you consider the services of a professional chimney sweep?
Drawing on our experience and expertise, Old Smokey’s is glad to offer some helpful suggestions.
Does your chimney sweep have the proper equipment? Rest assured, Old Smokey’s has what it takes: poly and wire brushes, scrapers, flexible rods, vacuums, boring tools – you name it. We have all the requisite chimney sweeping tools at our disposal.
Availability and Proximity
You’ll want someone who can readily serve you. Even if highly qualified chimney sweeps are available in, say, Maine or Minnesota, you’ll want professionals closer to home. For more than 20 years, Old Smokey’s has delivered excellence to homeowners in northern Indiana, northern Ohio and mid-Michigan. We serve folks from Elkhart in the west to Ypsilanti in the east, from Lansing in the north to Defiance and Fort Wayne in the south.
But it’s not just a matter of proximity. You want chimney sweepers who have adequate staffing capacity. You don’t want to be on a waiting list.
We’re available and within your vicinity.
Old Smokey’s is ready when you are.
Credentials and Customer Satisfaction
Hire trained professionals. This is for your benefit with respect to work quality, safety, and efficiency.
What sort of credentials should you look for? For one, look for CSIA certification. The Chimney Safety Institute of America certifies technicians so that they have the skills and tools to clean your chimney properly.
Old Smokey’s technicians are trained and CSIA-certified.
Efficiency / Environmentally Responsible
Employ chimney sweeps who are competent, efficient, and environmentally responsible. For example, we remove creosote and soot carefully, assuring that
no soot or creosote escapes into your home. Old Smokey’s uses drop cloths, rug runners, high-speed vacuums, shoe covers and tarps over the fireplace to protect your home as we clean. And we dispose of waste products in an environmentally responsible manner.
Old Smokey’s Fireplace & Chimney knows chimneys from top to bottom and vice versa. Our chimney sweep services are backed up by something money can’t buy (but worth gold): solid reputation rooted in customer satisfaction. In fact, we heartily encourage our customers to review our services, no matter what they are.
It’s how we improve.
From years of listening to customers like you, Old Smokey’s learns how to improve and benefit from lessons learned. That means even if we make a mistake – as humans do – we find a better way of doing something.
Call us at 260-424-0009 or 800-876-6539 or schedule an appointment online for chimney sweep or any other services.
P.S. Despite what you may have heard, a qualified chimney sweep does not have to know how to say or spell “supercalifragilisticexpialidocious.”