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Old Smokey's Fireplace & Chimney's Blog

Old-fashioned and ultra-modern appointment scheduling tips

The concept of “spring cleaning” is likely rooted in nature. Look around. You might see robins and sparrows gathering twigs and string to make nests. It’s not exactly spring cleaning, but you get the idea. After a winter of more or less hibernating, creatures get busy. We humans are no different. That’s why it is wise to put Old Smokey’s on your dance card as soon as possible for chimney, fireplace, or dryer vent inspections or improvements.

Old fashioned and ultra modern appointment scheduling tips - Fort Wayne IN - Old Smokeys(Ever wonder what a dance card actually is? Back in the 19th century at a formal ball, a man wishing to dance with a woman would pencil in his name on an elaborately decorated booklet, or dance card, the woman carried with her. The woman recorded the names of her prospective dance partners on the dance card. Rules of etiquette made it difficult for her to refuse the dance offer.)

Old Smokey’s doesn’t want to say no to your inquiry or your prospective need for our professional services. Our first appointment scheduling tip is simple and direct: Get to us before our dance card is full!

Along those lines, Old Smokey’s also has some practical suggestions. These are recommendations that will help us to serve you better. You might say it’s akin to saying, in the 1800s, make sure you have a pencil and a dance card. Simple but practical.

First, schedule nonemergency services during the spring and summer months. That’s why we’re talking to you about this now. You won’t believe how busy things start to get — for you and for us. Sure, emergencies are never planned, but routine maintenance can be. Schedule it today.

Here’s another suggestion: do not use your fireplace and chimney in the 24 hours leading up to your appointment. Remove all ash from the firebox. Complying with these requests will help assure the safety of our technicians. (Old Smokey’s thanks you in advance for this courtesy.)

Finally, if you have breakable or delicate items in the 5- to 6-foot area surrounding the appliance being serviced, please move them before the appointment. That’s common sense and practical. (Thanks, again.)

Actually, before we leave this topic, a few other thoughts about appointments come to mind, some more whimsical than others:

Do not (repeat, do not) tie a string on your finger as an appointment reminder. That stuff never worked, not even in the days of dance cards. Some retro things are cool, but not tying a string on your finger.

You do not have to physically walk into our offices in Ashley, Indiana to make an appointment. However, if you do stop by to make an appointment, that’s fine. Glad to see you. We like visitors.

It is okay to mark your wall calendar at home with an appointment date or secure a note on your fridge with a magnet. Nevertheless, if you want to go all modern with some sort of appointment app reminder on your smartphone, go right ahead.

Schedule your appointment now by calling 260-424-0009. You can also book an appointment online. The advantage of booking online is that you have an opportunity to tell us a bit about the specific services you need, and why.

Tell us which dance (um, service) you want to be penciled in for. We won’t say no.

Service area that extends far and near

If Old Smokey’s Fireplace & Chimney were to have a branding mascot, what would it be? A bear? No. Too much like Smokey Bear. That mascot is taken. A gray-haired firefighter? Maybe. How about a walking chimney? Who knows? Chime in with your own suggestions. At any rate, we do know this: our Old Smokey’s representative would need a GPS. That’s because the length, breadth, and width of our service area might prove challenging. And we are ready to use the latest technology to find you and find you fast.

Service Area Extends Far and Near - Fort Wayne IN - Old SmokeysFor more than 20 years now, Old Smokey’s highly qualified service providers have crisscrossed northeast Indiana, northwest Ohio, and midsouth Michigan. In doing so, we have provided expertise and applied our experience on behalf of thousands of customers. Our technical staff has helped folks get the most out of their fireplaces, chimneys, clothes dryers, and homes. Old Smokey’s has delivered services to enhance safety and improve efficiency. And we do so far and near.

Please think of us as your neighbors – or your neighbor’s neighbors. (And in some cases, we might simply be your neighbors-in-waiting.) The Old Smokey’s service area extends from Shipshewana in the west to West Unity in the east, from Coldwater in the north to Fort Wayne in the south. To help you break it down, we’ve listed counties, cities, towns, hamlets, and villages in Indiana, Ohio, and Michigan. We’ve also listed Zip Codes for handy reference. As you can see, we have at least 11 counties, 75 towns or cities, and 179 Zip Codes in our comprehensive service area. We say “at least” because tomorrow you might find you are a new customer who has just ever so slightly extended the service reach of old Smokey’s Fireplace & Chimney.

Why is all this of any concern to you? That’s easy. You want affordable and expert service promptly and reliably. You want a chimney and fireplace service team that can reach you within a reasonable amount of time. You certainly would not want to be dealing with a “national” franchise that had little or no local experience. That’s another key point: when you have a local service provider for your fireplace and chimney care and maintenance, it is easier to feel confident if word of mouth and local buzz are traceable to real people you can identify with. Rather than rely on the comments of total strangers, it is more comforting to hear positive reviews from neighboring consumers. These are people whose local customs and habits you know and understand.

Make that call to your trusted chimney and fireplace partners at Old Smokey’s at 260-424-0009 or 800-876-6539. If you prefer, connect to us and schedule an appointment online. Either way, give us special directions if needed (such as, “Turn left by that big ol’ red barn at the four corners”), or we’ll gladly rely on modern technology.

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